Cleveland State University

Human Resources

Training and Organizational Development

HR Staff

Committed to developing manager, supervisor and employee potential

Training and Organizational Development (TOD) offers timely and relevant learning opportunities in the form of classroom instruction, customized training, change management and other interventions to individuals, groups and departments. TOD provides employees with the tools and supports necessary to enhance performance and further professional growth. TOD programs include new employee orientation, customer service training, leadership development, supervisory skills, communication styles, change management, performance management, career development and much more. TOD Custom Services include Preparation and delivery of training classes on a variety of topics.

  • Customized interventions designed and delivered specifically for a department, team, or individual
  • Needs analysis to identify performance issues and corrective measures,
  • One on one coaching
  • Just-in-time on-line training

Contact Information:

If you have any questions or would like to discuss a customized approach for employee development, please contact: Rick Horsfall, Manager of Training & Organizational Development at:

Phone: 216.687.3636
Fax: 216.687.9334

Employees – Please login to myCSU for more information.

Useful links:

Professional Development Offered through Continuing Education

engaged learning
Mailing Address
Cleveland State University
2121 Euclid Avenue, AC 113
Cleveland, OH 44115-2214
Campus Location
Parker Hannifin
Administration Center
2300 Euclid Avenue
Suite 113
Phone: 216.687.3636
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